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We want to thank you for providing your feedback, suggestions and issue reports.
Our technical team looks forward to interact with you and provide high-quality, responsive technical support for our products. Our recommended mode of tech support communication is through postings in our online tech support forums, though we don't mind email inquiries. Support e-mail inquiries are normally answered in less than two business days.
In order to handle your support query more efficiently, please include all the relevant details of the issue in your email. If you wish to send a sample project for demonstrating the issue, please send a zipped attachment to Tecnical support . Please note, emails with executables as attachement are automatically deleted by our e-mail server.
Prior to sending a support request, please look up our online technical support forum. We might have replied to a similar query for other users of the product. If you don't find a solution for your query in the forum, please post your query in the relevant product support forum.
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